Virtual Implementation Trainer Position @ ProScribe

The Virtual Implementation Trainer is responsible for facilitating clinical training for new scribes at assigned facilities and/or implementations for new accounts. The Virtual Implementation Trainer will remote into ProScribe's virtual scribing app to scribe for providers and train new scribes in accordance with ProScribe's Clinical Training Guidelines (CTG).


  • Proficient in utilizing virtual scribing application and remote scribing
  • The trainer will log into both ProScribe's virtual scribing application and client’s Electronic Medical Record for the purposes of scribing patient encounters and training scribes
  • Participate in training new employees as necessary for existing and/or new accounts; ensure new employees successfully complete and progress through clinical training in accordance to ProScribe’s Clinical Training Guidelines (CTG) for each training day
  • Compliance with CTG; follows evaluation process by providing documentation demonstrating competencies for each trainee
  • Conducts Quality Assurance audits by observing scribe performance
  • Provides coaching to providers to ensure appropriate utilization of ProScribe's virtual scribing application as well as their scribes; Facilitates provider and scribe workflow/rapport by providing guidance and recommendations during clinical training
  • Assist providers with troubleshooting virtual scribing application and/or informing the administrator when technical issues occur
  • Collaborates with Client Service Manager/Implementation Team/Site Supervisor to establish provider preferences
  • Must be able to be compliant with “Electronic Agreement Form” and “Telecommuting Policy” as it related to remote employees and accessing PHI


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Education/Experience:  High school diploma required.  College sophomore status or higher required. Pre-health career track and minimum six months scribing preferred.  Ability to demonstrate knowledge of medical terminology required.

Core Competencies:

  • Ability to learn and appropriately apply basic medical terminologies and techniques taught and used on the job.
  • Ability to adapt to various learning styles to best assist new hires through training
  • Ability to quickly learn new EMRs, new physician practice styles, and potentially new areas of expertise (i.e. cardiology, neurology, etc.)
  • Strong written and verbal communication skills.
  • Ability to observe and to draft a narrative account of events accurately and cogently, in grammatically-correct English.
  • Ability to spell proofread and edit written text.
  • Keyboard proficiency (approximately 70 words/minute).
  • Ability to operate a personal computer and related software applications.
  • Strong attention to detail.
  • Ability to work in a dynamic, highly-stressful environment that routinely involves exposure to highly-sensitive personal medical issues.
  • Ability to coordinate multiple projects and patients.
  • Ability to problem solve under pressure.
  • Ability to communicate and interact professionally with others.
  • Understanding of and commitment to appropriate protection of confidential patient information.
  • Commitment to high professional ethical standards.
  • Ability to adapt to different regions/demographics with strong interpersonal skills

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to stand with mobility for extended periods of time
  • Ability to lift, hold, push, and pull 20 pounds
  • Ability to view computer monitors with close vision, color vision, depth perception and ability to adjust your focus with good hand-eye coordination.
  • Ability to work in a stressful and fast-paced environment
  • Ability to read, write, comprehend through listening, and speak fluent English
  • Ability to operate a computer and/or laptop through proficient typing, clicking, and viewing a monitor for extended periods
  • Ability to handwrite legibly
  • Position may require work at more than one location during a scheduled work week.
  • Paid job
  • Post-graduation